Last Thursday was one of the top 5 stressful times of my life. I had significant water damage in my home and I had no idea what to do. I called SERVPRO and they were out to do an assessment within 2 hours-or less. They also handled the insurance claim for me and let me know every step of the way what was going to happen. The customer service and communication is amazing. I don't know what I would have done without them. I can't express enough how persistent and dedicated they are to making sure they communicate with you on everything. From the beginning of the project to the end you can always get in contact with someone or they are checking in with you. The customer service is top notch!

When it comes to SERVPRO, the one word that comes to mind is Exceptional from the first phone call concerning of water leak their reaction time was rapid. When my husband told me don't come downstairs we have a water leak I was terrified to see the damages. But now I'm elated with the performance of this professional team. And Chris thank you for everything, keep up the good work!

Great company! Super fast acting and kept me informed step by step as I wasn't able to be here when they initially came . Such a scary experience but they have helped me so much. KERI, DAVID AND ANDY!! Thank you!!!! Chris walked me through every step. He listens to my concerns and addresses my questions. He even ran a demon out of my house during the clean up phase!! Great team!

Jason has been SO helpful as we navigated filing an insurance claim and having water remediation handled. Jessie and AJ were fast and efficient at putting down our subfloor. Overall a great experience and would highly recommend!

We’ve had an excellent experience with SERVPRO Putnam county for water mitigation and clean out. They responded within an hour with their initial assessment and dehumidifiers, Jordan worked well with me and our insurance, and Carrie and crew were knowledgeable, professional, neat, and efficient. I have confidence that we will be able to restore my home to a clean and safe place

We had an issue at our branch during Deep Roots, which is the busiest day of the year for Milledgeville! Ashley R., Brian, and Ashley H. did an AMAZING job getting to us through traffic, and were quick and efficient solving our water issue. Highly recommend!